Trust is a tricky business.On the one hand, it's a necessary condition 1 many worthwhile things: child care, friendships, etc.On the other hand, putting your 2 in the wrong place often carries a high 3 .
4 , why do we trust at all? Well, because it feels good.5 people place their trust in an individual or an institution, their brains release oxytocin, a hormone that 6 pleasurable feelings and triggers the herding instinct that prompts humans to 7 with one another. Scientists have found that exposure 8 this hormone puts us in a trusting9 : In a Swiss study, researchers sprayed oxytocin into the noses of half the subjects; those subjects were ready to lend significantly higher amounts of money to strangers than were their 10 who inhaled something else.
11 for us, we also have a sixth sense for dishonesty that may12 us.A Canadian study found that children as young as 14 months can differentiate 13a credible person and a dishonest one.Sixty toddlers were
It's not difficult to set targets for staff. It is much harder, 1 , to understand their negative consequences. Most work-related behaviors have multiple components. 2 one and the others become distorted.
Travel on a London bus and you'll 3 see how this works with drivers. Watch people get on and show their tickets. Are they carefully inspected? Never. Do people get on without paying? Of course! Are there inspectors to 4 that people have paid? Possibly, but very few. And people who run for the bus? They are 5 .How about jumping lights? Buses do so almost as frequently as cyclists.
Why? Because the target is 6 .People complained that buses were late and infrequent. 7 ,the number of buses and bus lanes were increased, and drivers were 8 or punished according to the time they took. And drivers hit these targets. But they 9 hit cyclists. If the target was changed to 10 , you would have more inspectors and more sensitive pricing. If the criterion changed
Harlan Coben believes that if you're a writer ,you'll find the time; and that if you can't find the time ,then writing isn't a priority and you're not a writer. For him writing is 1 job—a job like any other. He has 2 it with plumbing, pointing out that plumber doesn't wake up and say that he can't work with pipes today.
3 , like most writers these days, you're holding down a job to pay the bills,it's not 4 to find the time to write. But it's not impossible. It require determination and single-mindedness. 5 that most bestselling authors began writing when they were doing other things to earn a living, And today, even writers who are fairly 6 often have to do other work to 7 their writing income.
As Halan Coben has suggested, it's a 8 of priorities. To make writing a priority ,you'll have to 9 some of your day-to-day activities and some thing you really enjoy. Depengding on your 10 and your lifestyle, that might mean spending less time watching televi